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General Terms and Conditions

  1. Definitions

    1. Acceptable Use Policy means the binding policy governing the use of the Services as located on www.ligi.ai.

    2. Content means Input and Output collectively.

    3. DPA means the Data Processing Agreement which supplements these terms, accessible at www.ligi.ai/legal/dpa           

    4. Documentation means the technical and other documents educating You on best practices to use the Services as may be updated from time to time.

    5. Effective Date means the date on which you access our Systems with a valid account.

    6. Feedback means any suggestions, enhancement requests, recommendations, corrections, or other feedback provided to us by You, relating to our Services. Feedback excludes Customer Data and Content. We may freely use and incorporate any Feedback into our products and services without any reimbursement or acknowledgment.

    7. Input means the query provided by a User to the Services.

    8. Pricing Page means any pricing webpage shown to you on this domain, which sets forth the current rates for all Subscription Plans, Token allowances, and the specific fees applicable to Overage Tokens.

    9. Service/s means the software as a service made available and accessible through www.ligi.ai or any of its sub-domains.

    10. Overage Tokens means the number of Tokens consumed by the User during a Subscription Period that exceeds the Token Allowance for the User's applicable Subscription Plan.

    11. Output means the results outputted or provided by the Services to the User following an Input.

    12. Token/s means a unit of data measurement used to quantify the volume of Input and Output (collectively, Content) processed by the Services' underlying AI models, with both input and output counted for billing purposes.

    13. Token Allowance means the fixed number of Tokens included in the monthly subscription fee for the User's selected Subscription Plan, as set forth on the Pricing Page.

    14. Usage Data means information reflecting the access, interaction, or use of the Service including frequency, duration, volume, features, functions, visit, session, click through or click stream data, and statistical or other analysis, information, or data based on, or derivative works of, the forgoing.

  2. Introduction

    1. These general terms and conditions hereinafter “GTCs” and/or Terms, govern the use of all Services made available to You, the User of the Services as amended from time to time. If You are using the Services you warrant that you have the authority to accept these GTCs, the DPA and all agreements referenced to herein including on behalf of any person you may be binding by accepting these GTCs on their behalf.

    2. By using the Services you agree to all GTCs and additional terms referred to and linked to in these GTCs including the Acceptable Use Policy and DPA.

    3. We may update these GTCs by posting updates and notifying you via email. The email is deemed notified to you upon being sent.

    4. The Services are a reference tool, and its Output is not legal advice. Regardless of any wording used in the Output you declare that you are aware of the fact that the Output is generated by probabilistic algorithms that do not necessarily reflect the truth, including the fact that it may contain errors, the context may be inaccurate and contain misstatements and may be incomplete. Moreover, we make no warranties that any part of the Output can be relied upon in any external submissions or communications you may make on its basis.

  3. Usage

    1. You may access the Services based on your membership and you are granted this non-exclusive, non-transferable right to use.

    2. Access credentials are User specific limited to your membership subscription and you may not share the access credentials with other third parties. If we deem that your access credentials have been shared with third parties, we reserve the right to suspend your access to the Services or forfeit any remaining Token Allowance for the current month.

    3. You agree not to (i) use the Services in a way that infringes, misappropriates, or violates any person's rights, (ii) attempt to reverse engineer or attempt to discover the source code or engineering of the underlying model and systems of the Services; (iii) attempt to scrape content or Output from the Service, (iv) provide Input which constitutes personally identifiable data including health data or financial data, (v) modify, customize, port, translate, localize or create derivative works of the Services, (v) use any automated or programmatic method to extract data or Output from the Services (vi) use its access to the Services to build a product or service which competes with the Services, and/or (vii) use the Services in a manner that interferes or attempts to interfere with the proper working of the Services.

    4. To provide the services, and strictly during the term of an active subscription we may process Usage Data including: (a) Search queries and prompts submitted to the platform (b) Case law results retrieved and viewed (c) Interaction history (saved searches, annotations, preferences) (d) Session data (timestamps, feature usage).

    5. Data processing is also governed by our DPA.

  4. Content and Content Restrictions

    1. You may provide Input and receive Output from the Services. The Output generated may be different to other users including to the same Input repeated even if the Input is the same. This is due to the fact that the Services update themselves from time to time according to updated algorithms. The Services are not a traditional word for word matching search and as such the context provided in the Input significantly affects the Output.

    2. You may provide Input that is similar or identical to a third party's user's Input or may receive Output that is similar or identical to Output provided to other third-party users. Queries that are requested by other third-party users and responses provided to other third-party users are not Your Content.

    3. This is a research tool, and as such you warrant that your Input shall only include general research queries. You will not upload sensitive legal strategies or special category personal data in the Input;

    4. You retain all right, title and interest to the Input but you grant us a non-exclusive, worldwide, royalty-free right to process the Input to the extent necessary to provide the Services and to prevent or address technical issues with the Services or as may be required by applicable laws.

    5. We will not train any AI models using the Content but we will retain or log for human review your Content to improve our Services, for You to be able to retain a record of your past Content which we call your history.

    6. You retain all right, title, and interest in the Output You receive through the Service (subject to your compliance with the GTCs) and you grant us a non-exclusive, irrevocable, worldwide, royalty-free, sub-licensable license to use, copy, and retain the Output for purposes of providing the Services, improving the Services, and fulfilling our obligations.

  5. User Accounts, Fees and Trials

    1. Payment terms and fees payable by You are as set forth in the sign-up page and the Pricing Page, depending on the offer selected. You will receive confirmation via the email used when signing up. It is your responsibility to ensure that the information you provide when signing up is correct and that you have access to that email address.

    2. To use the Services, you need an active internet connection, and to sign-up and create an account and you agree to provide us with accurate, complete and updated information for your Account. You can access, edit and update your Account through the settings page of your Account profile but You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You agree not to create an Account if we have previously removed your Account, or we previously banned you from any of our Services.

    3. You can only hold an account with us if you are a legal professional in Malta or if you are enrolled in a full-time course in Malta which leads you to become a legal professional. We reserve the right to terminate your account with no credit right at any time if we discover that you do not satisfy the above criteria.

    4. If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that: (a) if you purchase a recurring subscription to any of the Services, we may store and continue billing your payment method (e.g. credit card) to avoid interruption of such Services, and (b) we may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. We reserve the right to change our subscription plans or adjust pricing for the paid Services in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Payment can be made by credit card, debit card, or other means that we may make available. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility.

    5. Payments for any subscriptions to the Services are non-refundable and there are no credits for partially used periods i.e. periods where You may request to terminate before the relevant service period has elapsed. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made.

    6. You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period. To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile.

    7. Notwithstanding any free trial, coupon code, or other promotional discount that grants You access to the Services, You acknowledge and agree that all terms and conditions set forth in these GTCs shall apply in full force and effect from the Effective Date of Your access to the Services. Any such trial or discount does not exempt You from any obligations, responsibilities, or liabilities outlined herein.

    8. Every paid Subscription Plan includes a fixed monthly Token Allowance, as specified on the Pricing Page and at the time of sign-up. Usage of the Services, measured by the consumption of Tokens, will be deducted from this Token Allowance.

    9. If a User's consumption of Tokens exceeds the applicable Token Allowance in any given Subscription Period, the User will be automatically charged for the Overage Tokens at the specific pay-as-you-go rate for overage, as defined and published on the Pricing Page.

    10. All Usage Fees for Overage Tokens will be charged upfront and are non-refundable. The User's payment method will be automatically charged for these Overage Tokens.

    11. Our records of Token consumption, based on the internal metering system, shall be the sole and conclusive measure for determining the Overage Tokens and associated Usage Fees.

  6. Term and termination

    1. These GTCs take effect as of the Effective Date and apart from those clauses which survive termination, remain in effect until terminated.

    2. You will lose access to the Services upon termination. It is your responsibility to extract any data that you have a right to retain before termination. Due to the automated nature of our Services we do not warrant that we will be able to recover any data after termination.

    3. The sections of these terms that customarily would survive such an agreement will survive (for example, provisions around confidentiality, obligation to pay unpaid fees, etc.)

  7. Warranty and Disclaimer

    1. You warrant that you have the necessary rights in your Input to use it with the Services and that your use of the Services will comply with all applicable laws and regulations.

    2. Artificial intelligence and machine learning are rapidly evolving technologies and whilst we work to make the Services more accurate and reliable, given the probabilistic nature of machine learning, use of the Services may result in incorrect Output that does not accurately address your Input. When you submit your Input to the “Case Law” search, the Output is grounded by case-law from public sources however, when you use “All Sources” search use of the Services may in some situations result in Output that does not accurately reflect real people, places, or facts. You remain responsible for evaluating the accuracy and quality of Output as appropriate for your use case, including by using human review of the Output. You are also responsible for the lawfulness of the Content, including for verifying that your Use of the Content does not infringe upon any third party's rights.

    3. For the full avoidance of doubt the Output should never be construed as legal advice and no reliance should be placed. The Services are not provided by a law firm and should not be construed as such, therefore, Ligi.AI does not bear any legal responsibility for the Output or any information derived from the use of the Services, regardless of how well constructed the Output may be, nothing contained in the Output overrides the GTCs.

    4. You acknowledge that the Services may generate Output containing incorrect, biased, or incomplete information. We shall have no responsibility or liability to you for the infringement of the rights of any third party in your use of any Output. You should not rely on the Services or any Output for advice of any kind, including legal, investment, financial or other professional advice.

    5. The Services are provided on AS-IS basis and ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, NON-INFRINGEMENT AND TITLE ARE FULLY DISCLAIMED. We do not warrant that the use of the Services will be uninterrupted or error free and we reserve the right to make improvements, additions, modifications and remove features at any point in time and to correct errors or defects in the Services, notwithstanding that such measures may temporarily impair your access to or use of the Services.

    6. Any service interruptions for scheduled maintenance, updates, or error correction are excluded from any (even implied) service guarantee and may occur without prior notice.

    7. We use commercially reasonable technical and organizational measures to secure the service, but disclaim liability for unauthorized access or security breaches outside of your direct control.

  8. Limitation of Liability & Indemnification

    1. TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL WE BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES (INCLUDING ANY OUTPUT) OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, OUTPUT, OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES OR OUTPUT.  THE TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE AMOUNT YOU PAID TO ACCESS THE SERVICES, IF ANY, IN THE PAST (1) MONTH FOR THE SERVICES  GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

    2. By entering into these GTCs and accessing or using the Services, you agree that you shall defend, indemnify and hold us harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including lawyers’ fees and costs) incurred by us arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your violation of any rights of any third party; (c) your misuse of the Services; (d) Your Content; or (e) your negligence or wilful misconduct. If you are obliged to indemnify us then you agree that we will have the right, in our own sole discretion, to control any action or proceeding and to determine whether we wish to settle, and if so, on what terms, and you agree to fully cooperate with us in the defence or settlement of such claim.

    3. You are obliged to indemnify us against any third-party claims that Your use of the Output infringes on a third party's IP rights.

  9. Non-Compete

    1. During the term of your use of the Services and for a period of six (6) months following the termination of your access to the Services, you agree not to directly or indirectly engage in any business or activity that competes with the Services provided by us. This includes, but is not limited to, developing, marketing, or selling any product or service that is substantially similar to or directly competes with the Services.

    2. You further agree not to solicit or induce any of our employees, contractors, or clients to terminate their relationship with us or to engage in any competitive activity.

    3. This non-compete clause shall apply globally.

    4. You acknowledge that a breach of this non-compete clause would cause us irreparable harm for which monetary damages would not be an adequate remedy, and therefore, we shall be entitled to seek injunctive relief in addition to any other remedies available at law or in equity.

  10. Severability

    1. If any provision of these GTCs is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the rest of these GTCs will remain in full force and effect.

  11. Arbitration

    1. Any dispute, controversy or claim arising out of or relating to these GTCs, or the breach, termination or invalidity thereof, shall be settled by arbitration in accordance with Part IV (Domestic Arbitration) of the Malta Arbitration Act, and the Arbitration Rules of the Malta Arbitration Centre as at present in force. number of arbitrators shall be one, the place of arbitration shall be Malta, the language to be used in the proceedings shall be English, the applicable substantive law shall be Maltese.

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