ligi.ai General Terms and Conditions

1. About these terms and who we are

1.1 These General Terms and Conditions (the “Terms”) govern your use of ligi.ai, including Research Assistant and Court Assistant and any related website, application, sub-domain or support we provide (together, the “Services”).

1.2 The Services are provided by Day One Advisory Ltd, a company registered in Malta with number C108719, whose registered office is at 34, PH Skippon Street, Naxxar, Malta (“ligi.ai”, “we”, “us”, “our”). You can contact us at info@ligi.ai.

1.3 These Terms form a contract between us and the Customer. The Data Processing Agreement published at ligi.ai/dpa (the “DPA”) and the Pricing Page form part of it. Where these Terms and the DPA conflict on the processing of personal data, the DPA prevails. Where a Customer has signed a separate written agreement with us, that agreement prevails over these Terms to the extent they conflict.

1.4 You accept these Terms by creating an Account, ticking the acceptance box at sign-up or using the Services. If you accept them on behalf of a firm or other organisation, you confirm that you have authority to bind it, and “you” means that organisation as well as you.

1.5 These Terms are written and concluded in English.

2. Definitions

In these Terms:

• Account means the account through which a Customer and its Authorised Users access the Services.
• Active Case means a court case that has been added to a Customer’s Court Assistant account and has not been closed or removed by the Customer.
• Authorised User means an individual whom the Customer allows to use the Services under its Account.
• Billing Period means the period for which fees are charged: a calendar month, or a year for yearly Research Assistant subscriptions.
• Customer means the firm, organisation or individual that holds the Account and is responsible for paying the fees.
• Customer Data means all data that the Customer or its Authorised Users submit to or store in the Services, including Input, saved Output, case lists, client names, notes, collections and tags.
• Free Plan means use of a Service without charge within the limits described in clause 5.
• Input means a question, prompt, case number or other content an Authorised User submits to the Services.
• Output means anything the Services return in response to Input, including search results, refined questions, summaries, extracted dates and detected deadlines.
• Pricing Page means the pricing page published at ligi.ai/pricing, as updated from time to time, together with any price shown to the Customer at sign-up.
• Public Court Records means judgments, decrees, case details, sitting information and other records published by the courts of Malta, including through eCourts.
• Seat means one named Authorised User licensed to use Research Assistant.
• Subscription means a paid plan for a Service.
• Usage Data means information about how the Services are accessed and used, such as feature use, session times, volumes and technical logs.

3. Eligibility and accounts

3.1 The Services are intended for legal professionals practising in Malta, the firms and organisations they work for, and people enrolled in a full-time course in Malta leading to a legal profession. We may refuse, suspend or close an Account that does not meet these criteria.

3.2 You must give accurate and complete information when you create an Account and keep it up to date, including a working email address and billing details.

3.3 Each Authorised User must have their own login. Login details are personal and must not be shared. A Research Assistant Seat may be used by one named person only; it may be reassigned to another person, but not shared between people.

3.4 The Customer is responsible for everything done under its Account, for deciding who its Authorised Users are and what they can see, and for removing access when someone leaves. Tell us at once at info@ligi.ai if you suspect unauthorised use of the Account.

3.5 You may not open an Account if we have previously closed one of yours for breach of these Terms.

4. The Services: Research Assistant and Court Assistant

4.1 Research Assistant lets Authorised Users search Maltese case law by asking questions in English or Maltese. It may suggest a refined version of a question, returns a list of judgments with short notes and links to eCourts, provides summaries of individual judgments, and lets users save judgments to collections. Research Assistant covers case law only. It does not cover legislation, subsidiary legislation or other sources unless we state otherwise on the website.

4.2 Court Assistant lets a Customer add court cases by case number, follows those cases using Public Court Records, and shows them in a table, a calendar and a page for each case. It updates information periodically and on request, places sittings in the calendar, and may suggest deadlines it detects in the minutes of a sitting for the user to accept or dismiss. It lets the Customer assign clients and handling lawyers, share cases with colleagues and choose who is notified of changes.

4.3 We may improve, change, add or remove features from time to time. We will not make a change that materially reduces the core functionality of a paid Service during a Billing Period you have already paid for, unless the change is required by law, by a third party we depend on (such as the courts’ publication of records), or for security reasons.

4.4 The features, limits and prices of each plan are described on the Pricing Page.

5. Free plans

5.1 We currently offer Free Plans of up to 2 Research Assistant questions per Authorised User per calendar month, and up to 2 Active Cases on Court Assistant. The current limits are shown on the Pricing Page.

5.2 Free Plans are provided as they are, without any service commitment. We may change their limits, or withdraw them, by giving 30 days’ notice by email or in the Services.

5.3 These Terms apply in full to Free Plans, except the clauses on fees and payment.

6. Fees, billing and payment

6.1 Fees are as set out on the Pricing Page at the time you subscribe, or as later changed under clause 6.9. Prices are shown excluding VAT unless stated otherwise. VAT and any other applicable taxes are added at the applicable rate.

6.2 To start a Subscription you must give us a valid payment card, or another payment method we accept. You authorise us, and our payment provider, to store it and charge it automatically for all fees and taxes due under these Terms until the Subscription ends.

6.3 Research Assistant is charged per Seat. Monthly Subscriptions are charged in advance at the start of each month. Yearly Subscriptions are charged in advance for the year, at the yearly price shown on the Pricing Page. Volume discounts apply according to the number of Seats, as shown on the Pricing Page.

6.4 Court Assistant is charged monthly in arrears, at the end of each month, for the month just ended. The charge is calculated on the average number of Active Cases in the Account across every day of that month, priced using the rates on the Pricing Page. For example, an Account with 40 Active Cases for the first half of a month and 60 for the second half is charged for 50. Court Assistant has no limit on the number of Authorised Users.

6.5 Our records of Seats, Active Cases and usage are used to calculate fees. If you believe a charge is wrong, tell us within 30 days of the invoice and we will review it in good faith.

6.6 Subscriptions renew automatically at the end of each Billing Period at the then-current price, until cancelled under clause 16.

6.7 You may add Seats at any time. Additional Seats are charged from when they are added, and the change appears on your next invoice. Seats removed during a Billing Period stop being charged from the next Billing Period.

6.8 Except where these Terms or the law say otherwise, fees already paid are not refundable, and there are no refunds or credits for partly used Billing Periods.

6.9 We may change our prices by giving at least 30 days’ notice by email. A price change applies from your next Billing Period after the notice ends. If you do not accept it, you may cancel before it takes effect.

6.10 Invoices are issued electronically to the billing email address on the Account.

7. Failed payments, suspension and deletion

7.1 If a payment fails, we will tell you promptly by email and in the Services so that you can update your payment method. We may retry the payment during this time.

7.2 If the payment has still not been made 2 days after we first tell you, we may restrict access to the Account until it is paid. Customer Data is kept while access is restricted.

7.3 If the payment has still not been made 30 days after we first tell you, we may close the Account and permanently delete its Customer Data, after giving you a final warning at least 7 days beforehand. Deleted data cannot be recovered.

7.4 We may also suspend access to the Services, in whole or in part, if we reasonably believe it is needed to protect the Services, other customers or third parties, to comply with the law, or because of a serious breach of these Terms. Where we can, we will tell you first and limit the suspension to what is necessary.

7.5 Fees remain payable for any period of restriction or suspension caused by your non-payment or breach.

8. Acceptable use

8.1 You must use the Services lawfully, in line with your professional obligations, and only for your own legal work or studies. You must not, and must not allow anyone else to:

1. share login details or let anyone other than an Authorised User access the Account;
2. copy, scrape, harvest, bulk-download or extract content or Output from the Services, by automated means or otherwise, beyond what normal use for individual matters requires;
3. reverse engineer, decompile or try to discover the source code, models, prompts or underlying systems of the Services, except where the law expressly allows it;
4. use the Services, or any Output, to build, train or improve a product or service that competes with the Services;
5. resell, sublicense or provide the Services to third parties, other than sharing Output with your own clients in the ordinary course of your work;
6. probe, test or bypass the security of the Services, or interfere with their proper working, including by overloading them;
7. submit Input that is unlawful, infringes anyone’s rights, or contains malicious code;
8. use the Services to profile, monitor or harass individuals, or for any purpose that breaches data protection law.

8.2 We may investigate suspected breaches of this clause and take reasonable action, including suspending the Account under clause 7.4.

9. Your data, Input and Output

9.1 As between you and us, the Customer owns its Customer Data. You grant us a non-exclusive, worldwide, royalty-free right to host, process and use Customer Data only as needed to provide, secure and support the Services, to comply with the law, and as set out in the DPA.

9.2 No training. We do not use Customer Data, Input or Output to train artificial intelligence models, whether ours or a third party’s, and we only use third-party AI providers on terms that do not allow them to do so.

9.3 Research Assistant history. Research questions and their results are kept, encrypted, for six months so that Authorised Users can return to earlier work, and are then deleted. Judgments saved to a collection stay in the collection until the user removes them.

9.4 Court Assistant data. Cases and related Customer Data stay in the Account until the Customer deletes them or the Account is closed.

9.5 What to put in. Research Assistant is a research tool. Phrase Input as general legal questions and do not include client names, confidential strategy, or special categories of personal data unless it is necessary. Court Assistant necessarily processes case details and the client and lawyer information you add; that processing is governed by the DPA.

9.6 Output. Subject to these Terms, you may use Output for your own legal work and share it with your clients. Output may be similar or identical to output given to other users, and the same Input may produce different Output at different times. Judgments and other Public Court Records remain public documents and are not owned by you or by us.

9.7 Usage Data. We may collect and use Usage Data to operate, secure, support and improve the Services and to calculate fees. Where we use it beyond the life of the Account, we will aggregate or anonymise it so that it no longer identifies you or any individual.

9.8 Your responsibilities. You confirm that you have the rights and any notices or legal basis needed to submit Customer Data to the Services.

9.9 Export and deletion. You may export or delete Customer Data using the tools in the Services while the Account is active. When an Account is closed other than under clause 7.3, we will delete or anonymise Customer Data within 30 days, unless the law requires us to keep it.

10. Artificial intelligence and no legal advice

10.1 The Services use artificial intelligence, including third-party large language models, to refine questions, rank and describe results, write summaries and detect dates and deadlines. Output is generated automatically and is identified as such in the Services.

10.2 AI systems work on probabilities. Output may be incomplete, out of date, inaccurate or misleading, may miss relevant judgments, and may describe a judgment incorrectly, however confident it appears.

10.3 The Services are a research and practice-management aid, not legal advice. We are not a law firm and do not provide legal services. Output is not a substitute for your own professional judgment, and you remain responsible for any advice you give, any submission you make and any decision you take.

10.4 Before relying on Output, you must check it against the original judgment or official record, for example on eCourts. Summaries and notes describe a judgment; they do not replace reading it.

11. Court records and deadlines

11.1 Court Assistant relies on Public Court Records published by the courts of Malta. We do not control those records, and we do not guarantee that they, or our reading of them, are complete, accurate or up to date. Sittings can be changed, added or cancelled after our last update, and the courts’ systems may be unavailable or change without notice.

11.2 Updates run periodically and when you request one. We do not guarantee that a change published by the courts will appear in Court Assistant within any particular time.

11.3 Deadlines that Court Assistant detects in sitting minutes are suggestions for you to check. A deadline is only added to your calendar once you accept it, and Court Assistant may not detect every deadline.

11.4 You remain responsible for your diary. Court Assistant does not replace checking the official record, the court’s notifications or your own diary and procedures, and you must not rely on it as your only means of tracking sittings, deadlines or time limits.

11.5 Notifications and emails are sent as a convenience. We are not responsible for notifications that are delayed, filtered as spam or not received.

12. Intellectual property and feedback

12.1 We and our licensors own all rights in the Services, including the software, databases, indexes, interfaces, designs, the ligi.ai name and logos, and all improvements to them. Apart from the right to use the Services under these Terms, no rights are transferred to you.

12.2 Subject to these Terms and payment of the fees, we grant the Customer and its Authorised Users a non-exclusive, non-transferable right to use the Services during the Subscription or Free Plan, for their own legal work or studies.

12.3 If you send us suggestions, ideas or other feedback about the Services, we may use them freely without any obligation to you. Feedback does not include Customer Data.

13. Confidentiality and security

13.1 Each party will keep the other’s confidential information confidential, use it only to perform or receive the Services, and protect it with at least reasonable care. Customer Data is your confidential information. This does not apply to information that is public through no fault of the receiving party, was already known to it, is received lawfully from a third party, or must be disclosed by law or a competent authority (in which case, where allowed, the disclosing party will be told first).

13.2 We use appropriate technical and organisational measures to protect the Services and Customer Data, as described in the DPA. Our staff and sub-processors who access Customer Data do so only as needed to provide the Services and are bound by confidentiality.

13.3 No system is completely secure. We will notify you without undue delay of a personal data breach affecting Customer Data, as set out in the DPA.

14. Warranties and disclaimers

14.1 We will provide the Services with reasonable skill and care.

14.2 You warrant that you will use the Services in line with these Terms and the law, and that you have the rights needed to submit Customer Data.

14.3 Apart from clause 14.1, and to the fullest extent the law allows, the Services and Output are provided “as is” and “as available”. We exclude all other warranties and conditions, express or implied, including any as to merchantability, fitness for a particular purpose, accuracy, completeness and non-infringement.

14.4 We do not promise that the Services will be uninterrupted or error-free. Planned maintenance, updates and emergency fixes may cause temporary interruptions, and we will try to schedule planned work at quiet times.

15. Limitation of liability and indemnity

15.1 Nothing in these Terms limits or excludes liability for fraud, wilful misconduct or gross negligence, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law.

15.2 Subject to clause 15.1, neither party is liable to the other for any loss of profits, revenue, business, goodwill or anticipated savings, or for any indirect, consequential or special loss, however arising.

15.3 Subject to clause 15.1, we are not liable for loss arising from: reliance on Output without checking it as required by clauses 10.4 and 11.4; a missed sitting, deadline or time limit; errors, omissions or delays in Public Court Records or in the courts’ systems; or your breach of these Terms.

15.4 Subject to clause 15.1, our total liability arising out of or in connection with these Terms and the Services, whether in contract, tort (including negligence) or otherwise, is limited to the fees paid by the Customer for the Services in the 12 months before the event giving rise to the claim. For use under a Free Plan only, our total liability is limited to €100.

15.5 The Customer will indemnify us against reasonable losses, costs and expenses (including legal fees) arising from third-party claims caused by its or its Authorised Users’ breach of clause 8, unlawful use of the Services, or Customer Data that infringes a third party’s rights. We will tell the Customer promptly of any such claim, let it take part in the defence, and not settle without its consent, which it will not unreasonably withhold.

16. Term, cancellation and termination

16.1 These Terms apply from when you first accept them or use the Services until the Account is closed.

16.2 You may cancel a Subscription at any time from your Account settings or by emailing info@ligi.ai.

1. A monthly Research Assistant Subscription ends at the end of the month in which you cancel.
2. A yearly Research Assistant Subscription ends at the end of the paid year and is not refunded for the unused part, except under clause 18.3.
3. Court Assistant ends at the end of the month in which you cancel, and you will receive a final invoice for that month, calculated under clause 6.4.

16.3 We may end these Terms or a Subscription for convenience by giving at least 60 days’ notice. If we do, we will refund any fees paid in advance for the period after it ends.

16.4 Either party may end these Terms at once by written notice if the other commits a material breach that cannot be remedied, or that is not remedied within 14 days of being asked to remedy it, or if the other becomes insolvent or ceases to trade. We may also close an Account under clause 7.3.

16.5 When the Account closes, access to the Services ends and Customer Data is dealt with under clauses 7.3 and 9.9. You are responsible for exporting anything you want to keep before then. All fees due up to the closing date remain payable.

16.6 Clauses that by their nature should continue after the Account closes do so, including clauses 6 (for fees due), 9.9, 12, 13, 15 and 19.

17. Changes to the Services and to these Terms

17.1 We may update these Terms from time to time. For changes that materially affect your rights or obligations, we will give at least 30 days’ notice by email to the Account’s main contact and in the Services, before the change takes effect.

17.2 If you do not accept a material change, you may cancel before it takes effect, and clause 16.2 applies. If you keep using the Services after it takes effect, you accept the updated Terms.

17.3 We may make changes that are not material, or that are required by law or for security, with immediate effect. The current version, with its effective date, is always published at ligi.ai/terms-and-conditions.

18. Regulated customers and consumers

18.1 Regulated financial entities. If the Customer is a financial entity subject to Regulation (EU) 2022/2554 on digital operational resilience (DORA), or to similar regulatory requirements for outsourcing or ICT services, we will on request enter into an addendum containing the contractual terms those rules require. That addendum prevails over these Terms where they conflict.

18.2 Professional obligations. Nothing in these Terms requires you to act against your professional or regulatory obligations, including duties of confidentiality to your clients.

18.3 Consumers. If you use the Services as a consumer, meaning for purposes outside any trade, business or profession, nothing in these Terms affects the rights you have under mandatory consumer protection law. In particular: you may withdraw from a paid Subscription within 14 days of entering into it, by telling us at info@ligi.ai; if you asked us to start providing the Services during that period, you will pay for the Services provided up to the date you withdraw; clause 19.4 (arbitration) does not apply to you; and clauses 14 and 15 apply only to the extent the law allows.

19. General, governing law and disputes

19.1 Notices. We may send notices to the email address on the Account. You may send notices to info@ligi.ai or to our registered office. An email notice is treated as received on the business day after it is sent, unless the sender receives a delivery failure.

19.2 Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control, including failures of the courts’ systems, internet or hosting providers, power, or acts of authorities. This does not excuse payment of fees.

19.3 Assignment and sub-processors. You may not transfer your rights under these Terms without our written consent. We may transfer them to a successor of our business, and we may use sub-processors and subcontractors in line with the DPA, remaining responsible for their performance.

19.4 Governing law and disputes. These Terms and any dispute arising out of or in connection with them are governed by the laws of Malta. Any dispute will first be discussed in good faith between the parties for at least 30 days. If unresolved, it will be settled by arbitration under Part IV (Domestic Arbitration) of the Arbitration Act (Chapter 387 of the Laws of Malta) and the Arbitration Rules of the Malta Arbitration Centre in force at the time, by a sole arbitrator, seated in Malta, in English. Either party may seek urgent interim relief from the courts of Malta.

19.5 Severability. If any part of these Terms is found invalid or unenforceable, it will be modified to the minimum extent needed to make it enforceable, and the rest of these Terms will continue in full force.

19.6 Entire agreement. These Terms, the DPA and the Pricing Page are the entire agreement between us about the Services and replace any earlier terms, except a separate written agreement signed by both parties. A failure or delay in enforcing a right is not a waiver of it.

Effective date: 3 October 2026. Version 2.0.